The embedded SIM or eSIM is a technology that enables you to activate postpaid and prepaid plans without the use of normal physical SIM.
Advantages of eSIM:
- Use of one number for work and another one for personal calls.
- Having two or more numbers on the same device.
Difference between the eSIM and the traditional SIM
eSIM is embedded within the device. You will have a voucher that contains QR Code that requires you to scan this code in order to download the eSIM on the mobile, while the traditional SIM is removable and replaceable at any time.
Where eSIM is available?
- mystc app. (you will get it directly without the need for delivery).
- All sales offices in KSA.
- mystc portal
Cost of eSIM
Upgrading the traditional SIM to eSIM costs you 57.5 SAR for the postpaid number and 28.75 SAR for the prepaid number, including VAT
How to order eSIM via mystc app
- Enter the store in the app
- Click on get a new number
- Choose your SIM type (prepaid or postpaid)
- Choose the suitable plan
- Choose “Use eSIM” and complete the steps
How to change your current SIM to eSIM via mystc app
- Click on “Manage” in the app homepage
- Click on the SIM icon on the top of the page
- Click on your SIM
- Click on “Replace SIM”
- Choose “Use eSIM” and complete the steps
How to activate eSIM:
- The client must scratch the QR Code.
- The internet must be available on the device in order to activate eSIM (either via WiFi or via the internet of the ordinary SIM in the device).
- Upon activating the eSIM on the device, it cannot be used on another device, and in case of changing the device, you need to do another eSIM replacement, as the eSIM will not work on another device after activating on the original one.
