Soft PoS bundles

stc strives to provide comprehensive solutions that serve merchants in their daily operations by using the latest technology in f financial technology sector, in addition to leveraging stc wide coverage and connecting merchants with the best banks in Saudi Arabia to facilitate payments.

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Soft PoS bundles 

FAQ:

1.

Can the merchant activate the payment service on the device from stc? 

No, the merchant can visit the website of one of the local banks or visit a branch of one of the local banks to obtain Soft PoS service, bank will be responsible for KYC, not stc.

2.

How can customers subscribe to Soft PoS bundle?

To request Soft PoS bundle, please fill the below fields or contact your account manager or call 909.

3.

  What internet package is included in the bundle?

Soft PoS bundles come with Quicknet business (mobile data) and its features.

4.

Are the customer's bills issued by stc?

Yes, the customer is billed by stc, not by subsidiaries of stc.

5.

Which business sector customers is this service available to?

It's available to all categories, but it is particularly suitable for merchants with business that have 20 products or fewer.

6.

Can the cashier system be changed after signing the service contract?

The cashier system cannot be changed while the contract is active, but customers can use the trial period offered by all cashier system providers in this package before signing the contract.

7.

What should be done if there's an issue with the cashier system?

If there's a problem with the cashier system, contact the system provider selected when signing the contract directly.

8.

Can I use the cashier system on a different device than the one included in the package?

 Yes, you can, but it cannot be operated on two devices simultaneously.

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