• installments programs (25,50,75,100) are applicable for all postpaid data packages .
• installments programs (125,150) are applicable for all postpaid data packages except (Postpaid quicknet 10GB).
• installments program 200 is applicable for (Postpaid quicknet 150GB) and (Postpaid quicknet Unlimited) only.

quicknet and Tablets:

1. The customer can choose any of the new Postpaid QuickNet Packages and link it to the monthly installments program for QuickNet and tablet devices on contract of 12,18 or 24 months.
2. Customers whose total bill payments for mobility services on their IDs during the last 12 months amounted to more than 7800 SR are eligible to obtain a device contract under the monthly installment program. In addition to that, the age of the number should be at least 12 months, and the customer's record with the company shall be free of any financial obstacles or delays in the payment of bills on any number registered under the customer’s ID. Furthermore, the customer’s credit record with the concerned authorities in the Kingdom shall be free of any financial obstacles.
3. The company has the right to set an upper limit on the number of devices that an eligible customer can get, and it is entitled to set an upper limit on the value of the devices provided to the customer based on its discretion.
4. Providing devices to customers, who meet the terms of the device installment program, depends on the availability of the devices.
5. If the customer wants to cancel the device contract, he\she will have to pay the remaining payments amount including VAT.
6. If the device's amount is fully paid before the end of the contract period (regardless of the total amount of the bracket selected by the customer), the charge for the remaining months until the end of the contract shall be equal to zero. For instance: a customer subscribes to the 150 installment program on a 24 months contract, to purchase a SR3,450 (including VAT) worth device. In this case, the customer will be charged SR172.50 (VAT included) per month for only 20 months, and that’s because the amount is fully paid within 20 months (20 months * SR172.50 = AR3450)
7. If the price of the device is not equal to the total amount of the selected bracket, the customer shall be charged the price of the device only.For instance: A customer subscribes to the 50 installments program on a 24 months contract to purchase a SR1350 (VAT included) worth device. In this case, the customer will be charged SR57.50 (VAT included) per month for only 23 months, and at the last month, the customer will be charged only the remaining amount of the device price, which is SR27.50.
8. A subscriber on Devices Monthly installments Program may upgrade his/her postpaid plan during the contract term to a higher plan, and may as well request downgrading to his/her original plan. However, the subscriber may not downgrade to a postpaid plan lower than the plan activated when joining the Devices Monthly installments Program contract unless the current contract expires or the device value is fulfilled.
9. The devices offered to the customers who meet the requirements of the devices installments program depends on the availability of the devices and the absence of unsettled amounts on the customer account. If the conditions applied, the customer is entitled to a maximum of one device and cannot obtain another device on another number under his ID, unless the full payments of the previous device contract is completed.
10. qitaf customers newly joined the monthly installments program for (smartphone, quick net & tablets) are not eligible to earn qitaf points from the monthly subscription fees.

• If the customer wishes to cancel a Devices Monthly installments Program contract, he/she shall pay only the remaining installments against the device’s value including VAT.
• If the device amount was paid in full before the end of the contract term (regardless of the total value of the cell selected by the customer), the remaining installments remained shall not be calculated (as the value is zero).
• If the device value is different than the total value of the selected cell, the device value only will be recovered from the customer.
• A subscriber on Devices Monthly installments Program may upgrade his/her package during the contract term to a higher one, and may as well request downgrading to his/her original package. However, the subscriber may not downgrade to a package lower than the package activated when joining the Devices Monthly installments Program contract unless the current contract expires or the device value is fulfilled.
• Customers paying more than 7800 SR within the prior financial year through invoices can obtain the device, provided that the age of the number should be at least 6 months. In addition, the customer should not had any bill incident for the past 12 months on all of the numbers registered under his\her ID.
• In case of Transfer of ownership, If there is an active device contract present on the Landline subscription the customer has to first terminate the device contract explicitly and then perform these transactions and -if there any- charges customer must pay 
• qitaf customers newly joined the monthly installments program for (smartphone, quick net & tablets) are not eligible to earn qitaf points from the monthly subscription fees.
• The devices offered to the customers who meet the requirements of the devices installments program depends on the availability of the devices and the absence of unsettled amounts on the customer account. If the conditions applied, the customer is entitled to a maximum of three devices and cannot obtain the fourth device on another number under his ID, unless the full payments of the previous device contract is completed.
• In case of Change of Address or Change of Technology ( only from DSL to FTTH) devices contract will remain the same.
• Customer won’t be able to suspend service if he had an active device contract.