Tamara

Shop your devices and accessories from us, and split your payments with Tamara, hassle-free!.

Payment solutions designed with you in mind

stc provides you with flexible, hassle-free payment solutions in collaboration with Tamara. With Tamara's payment plans, you can pay a fraction of your total now, and the rest over time - no hidden fees, no interest.

  • Flexible, secure payment solutions

Shop and split your payments! Pay a fraction of your order total now, and the rest over time.

  • No hidden fees, no interest

That’s right – there’s no catch. No hidden fees or interest added to your total.

  • Exclusive offers and discounts

With Tamara Farah offers program, collect exclusive discounts from brands you know and love via Tamara app.

  • Seamless refunds and returns

With Tamara, your refund and return experiences have never been more hassle-free.

  • A hassle-free shopping experience

Download Tamara app to easily manage your payments plan, receive payments reminders, and discover new stores.

Am I eligible?

To be eligible for Tamara’s services, you must:

  • Be over 18 years of age
  • Have a verifiable mobile number
  • Have a valid National ID or Iqama card
  • Have a valid bank card in Saudi Arabia

How do I use Tamara?

1. Check out via Tamara

Shop and split your payments with Tamara. It’s completely interest- and hassle-free!

2. Make your first payment

Log in or sign up with your mobile number, verify your ID if it’s your first order, and make your first payment.

3. And you’re done!

Enjoy your order! Download the Tamara app to stay on top of your due payments, and enjoy exclusive discounts with the Farah offers program from Tamara. 

Terms and Conditions

 

Age Eligibility Minimum order value Maximum order value
Below 18 Not eligible - -
18-21 Eligible  1 SR 1,500 SR
Above 21 Eligible  1 SR 7,000 SR

*Tamara terms and conditions

Need more help? Reach out to Tamara!

Tamara Help Center

We’re here to support you from 9 AM to 5 PM KSA time, 7 days a week!

Help center

 

Download Tamara app

Frequently asked questions

1.

What is required for me to pay with Tamara?

It’s simple! You’ll need to be over 18 years old with a verifiable mobile number, a valid ID, and a valid bank card in Saudi Arabia.

2.

When will I receive my order if I pay with Tamara?

When paying with Tamara, your first payment is due upon making the order.

Once your first payment is made, your order is confirmed and will be shipped to you as per of stc policies.

If you have any questions or concerns regarding payments, please reach out to the Tamara Customer Care team for support.

3.

What happens if I want to make a return/cancellation?

With Tamara, it’s hassle-free! Based on the stc policies, request the return or cancellation from stc. Once stc informs us of your return or cancellation, your payment plan will be updated and the relevant amount will be refunded to your account. For more details, please visit the Tamara help center.

 

4.

What happens if I miss a payment?

Repeated delays may result in the suspension of your Tamara account until all pending overdue payments are completed in full. In addition, further delays in payment may be reported to the credit bureau in your relevant country, impacting your credit score. For Saudi Arabia, this would be the Saudi Credit Bureau (SIMAH).

5.

Why was my order declined?

There are several potential reasons for rejection, including but not limited to the following:

  1. Your card isn't activated or fit for e-commerce  purchasing.
  2. You have prior commitments to your bank/telecommunications company and/or are flagged by be the Saudi Credit Bureau (SIMAH).
  3. You have overdue payments with Tamara.
  4. Tamara's intricate risk system considers the value of your purchase too high.
  5. The value of the items you're trying to buy exceeds the allowed purchase limit.

If none of the above reasons apply to you, please try again with a different bank card.

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