program overview:

trade-in program allow stc and non-stc customers to evaluate and trade in their old smart devices for cash value in their stc e-wallet to use it in purchasing new smartphone device via stc stores.

Get up to 500 SR extra discount on the new iPhone 16 series when using the trade in program in stc stores.

program features for customer:

• trade-in old device with new one.
• ability to use old device value to purchase accessories (headphones, chargers, ... etc.)
• ability to use the amount in the customer's e-wallet in stc stores.
• the device box and accessories are not required, the device is only required for trade-in program.
• the device that the customer will trade in does not have to be purchased from stc.
• offers are available for cash and installment sales.

how to benefit from the program:

you can initially evaluate your device, obtain an initial price, and book an appointment through mystc application, as described in the following steps:

1- login to mystc application

2- click on the store icon

3- click on Trade in your device.

4- choose the category of your device.

5- enter all your device information and details.

6- obtain your device's initial pricing and Summery.

7- select the day and time tomake the appointment .

the device will be evaluated according to the following table:

learn more about the various devices covered by the trade-in program, click here

1- the trade in program is applicable to specific devices such as (iPhone, iPad, and Samsung).

2-devices must be examined and evaluated by the employee before being accepted into the program ,moreover he determine the final price of the device.

3-iPhones are evaluated based on battery life to determine the device's final price.

4- customer is not entitled to return his/her mobile phone after replacing it, or get its value in cash (the device value shall be deposited, after customer approval, in his/her electronic wallet).

5- stc has the right to reject any device that does not meet the conditions, and also has the right to suspend or amend the program at any time.

6- the customer may use the amount in the electronic wallet to buy a smart device or a new accessory from stc.

7- trade-in offers do not include free accessories or gifts with the devices.