The credit limit policy aims at improving customer experience by including all fees in one single bill cycle within the customer’s credit limit. The credit limit may be increased to a maximum value equal to 125 % of the average value of the last 3 bills for non-Tamayouz customers, and to 200% of this value for Tamayouz customers.
1.
In this case, increase your credit limit to match the value of all your activated services and packages. Otherwise, your number will be deactivated when you exceed your credit limit.
2.
No, since the credit limit must not fall short of the total value of your recurrent and non-recurrent subscription fees.
3.
For non-Tamayouz customers, the credit limit may be increased to a maximum value equal to 125% of the average value of the last 3 bills. As for Tamayouz customers, they can increase it to 200% of the average value of the last 3 bills.
4.
Send “4020” by SMS message to 900 or use the mystc application.
5.
Yes.
