FAQs:

1.

What is the self-service machine ?

 Self service machine is one of sales and services channels for stc, which distributed in STC outlets and public locations selected in some shopping malls and Airports in the Kingdom.

2.

What is the current device services?

Print Billing Summary and bills payment.

3.

How can pay bills?

By debit cards or credit card (Visa - MasterCard - American Express).

4.

 is it possible to pay the amounts due to some accounts completely and others partially?

 

Yes

5.

 is it possible to pay multiple accounts in a one process?

Yes, possible through credit cards.

6.

Who is the authorized for login to the machine and use all services?

The Admin user and Sub admin of MyBusiness portal. By using the same username and password for MyBusiness.

7.

 How can thr register in MyBusiness?

By following the instructions in MYBUSINESS REGISTRATION REQUIREMENTS

8.

How can restore user name or password for previous registration?

Access to the link can not access your account? And follow the instructions.

9.

How can change the admin user information for previous registration?

by login to MyBusiness portal and go to personal setting and change the e-mail and contact number and password.
Or through e-mail us on 909@stc.com.sa with attaching the same documents required for the new registration.

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