Arabian Internet and Communications Services Company (SOLUTIONS ) was established in April 2002 and is engaged in providing internet services, operation of communications projects and transmission and processing of information in the Saudi market. Its head office is located in the Kingdom and it fulfills its operational activity in the Kingdom. In December 2007, stc acquired all the shares in the capital of SOLUTIONS,
as the capital of SOULTIONS amounted to
SAR1,0 million
as of 31 December 2022
In September 2021, stc completed the initial public offering “IPO” for 20% of its shareholding in SOLUTIONS in the Saudi Stock Market and 1% of the share capital of SOLUTIONS was allocated to be granted as part of its own employees’ long-term incentive plan (For more details, see note 46-2 in the annual financial statements).
SOLUTIONS is the leading enabler of digital transformation in the Kingdom, and the number one ICT service provider for public and private entities. SOLUTIONS provides end-to-end, integrated IT services and solutions to its customers, offering a one-stop-shop approach across the IT value chain, encompassing core ICT services, IT managed and operational services, and digital services. The Company’s growth strategy is in line with the Kingdom’s Vision 2030. As a frontrunner in the ICT industry within the Kingdom, SOLUTIONS has its sights set on growth. Whether it is further expansion and better integration of offerings and services portfolio or building new capabilities.
Company’s strategy:
Since its inception, SOLUTIONS has been guided by strategies that have taken into account the business context, the solid relationships built with the parent company “stc”, our shareholders, and our growing partnership ecosystem. In context of the dynamic and evolving market, SOLUTIONS has a living strategy which evolves and realigns continuously with the changes in the market, while always considering the maximum value creation for its stakeholders.
Today, SOLUTIONS is in the “stable growth with strong profitability” era of our strategic journey. Its strategy is to increase market share and maximize shareholders value by focusing on high growth segments and categories, by expanding our portfolio and market reach, by enhancing customer experience, and developing and attracting the best talent. These goals are propelled by the objectives set forth in our LEAP strategy.
SOLUTIONS believes in being ahead of the curve, constantly innovating and being in tune with our customers’ needs. As it ventures forward, it hopes to be recognized as a company that is enabling technology and the aspirations of those who become part of our network. SOLUTIONS aims to grow sustainably, by establishing more fruitful partnerships, diversifying its portfolio, and improving its internal processes.
Operational/Business highlights:
The services that SOLUTIONS offers:
SOLUTIONS’s offerings fall under three broad categories and address the end-to-end IT needs of public and private enterprises across the Kingdom.
1. Core ICT services – system integration, communication and internet.
System integration services cover the needs across the value chain of enterprises enabled by its strong local and global partnership ecosystem. These services include advisory, design, implementation and integration of networks, infrastructure and applications offered through customized engagement models to its customers.
Communication and Internet services provide high-end connectivity needs of enterprises within cities and remote locations by providing dedicated, secured and high-quality business internet and satellite services.
2. IT managed services and business process outsourcing (BPO) – managed services and outsourcing services.
Managed services include end-to-end management of business networks and systems with the capability to deliver customized managed services projects to serve the individual needs of customers, which help them grow and improve their businesses.
SOLUTIONS creates added value by increasing efficiency, providing better services, improving operations, and monitoring and resolving problems where SOLUTIONS is responsible for managing the components of our customers’ technical infrastructure such as network and server infrastructure, data storage, account and printer management and application infrastructure management.
SOLUTIONS also provides Business Outsourcing services to customers on their behalf in the domains of HR, customer care, and other shared services. The services benefit from technology and automation to optimize the outcome. The Company partners with customers using different business models to deliver the services. This business segment has strong momentum given the focused efforts by the Saudi government towards privatization in line with the Saudi Vision 2030.
3. Digital services – cloud services, digital services, and cybersecurity integration.
Cloud services include the full spectrum of data center and cloud services including co-location, private and public cloud, infrastructure as a service (“IaaS”), platform as a service (“PaaS”) and software as a service (“SaaS”), as well as cloud professional services.
Digital services consist of solutions to connect, monitor, and analyze machines/devices data for informed and effective decisions, and redesigning how businesses are conducted to enhance customer experience – these include but are not limited to application services and IoT offerings.
Cybersecurity Integration provides security services covering all stages of the IT value chain, including planning, design, implementation and project management of technical solutions that cater to enterprises’ specific security needs.
Achievements highlights:
Giza Acquisition:
The acquisition, which is the first of its kind, marks the leading role of SOLUTIONS in enabling digital transformation in Saudi Arabia in line with Vision 2030,
where Saudi Arabia aims to increase the contribution of the Information Technology and Communications sector towards national GDP to reach
USD0.0 billion
and the development of the sector by 50% by 2030
The transaction started in April 2022 with an announcement on Tadawul about the signing of a binding offer for acquiring 88.19% of Giza Systems Company and 34% of its subsidiary Giza Arabian Systems Ltd. and was successfully completed in October 2022, and the value of the acquisition amounted to USD 124.2 million (equivalent to SAR 465.6 million), as the first M&A activity by SOLUTIONS since the IPO. This deal represents an important step towards implementing the ambitious growth strategy set forth by stc Group to expand into new markets and business lines, and to invest in promising business opportunities, as a result of the increased demand for communications and information technology services in the region.
Acquisition of Contact Centers Company (CCC):
During the fourth quarter of 2022, SOLUTIONS has signed a binding offer with stc and ESM Holding Company, LLC, to acquire all of their shares in Contact Centers Company (CCC). The total value of (CCC) has been determined at SAR 450 million (100% of company's value net of cash and debt balances). On 11 January 2023, the sale and purchase agreement has been signed which is subject to a number of pre-closing conditions, including -but not limited to- obtaining the approval from the relevant authorities such as the approval of the General Authority for Competition-GAC (approved on 05/03/2023), as well as other regulatory and commercial conditions.
Key sectors:
SOLUTIONS with its wide array of offerings is targeting all public and private sectors to add value to their businesses. Some sectors where SOLUTIONS has extensive experience and value addition are education, real estate, banking, oil & gas, healthcare, telecom, government, large enterprises, and small & medium enterprises.
SOLUTIONS Subsidiaries:
Affiliate name |
Capital |
Company's Ownership Percentage |
Main Scope of Business |
Country of Operation |
Country of Incorporation |
stcs for IT |
SAR 262,500 |
|
The principal activities of the subsidiary are concentrated in the information technology and communication industry domain. The products of the subsidiary involve design and development of electronics and data centers, outsourcing activities, software, application and database development, technological education, and digitization activities. |
Egypt |
Egypt |
SANAD |
SAR 5,000,000 |
100% |
SANAD is one of Saudi Arabia's leading, growing and innovative enterprises, which develops a business executive / advisory and support platform that offers a wide range of quality and reliable services to organizations, leaders and entrepreneurs of all sizes and types of business.
Represented mainly in:
-Transformation & Turnaround
-Investment Projects
-Management & epresentation
-Consulting Projects
-Executives C-Level Search
-Enabling Technology
|
Kingdom of Saudi Arabia |
Kingdom of Saudi Arabia |
Giza Systems |
SAR 18,050,580 |
88.19% |
Giza Systems a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. Help clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. |
Egypt,
Kingdom of Saudi Arabia,
United Arab Emirates,
Qatar,
Kenya,
Tanzania,
Uganda,
Nigeria |
Egypt |